Privacy Policy



RF Timepieces recognizes the importance of protecting your personal data, regardless of its nature. For this reason, we have developed a set of security measures aimed at protecting the data of all customers of RF Timepieces stores and also all those who visit the site


In this Privacy Policy, we explain who we are, what purpose we give to your data, how we treat it, with whom we share it and for how long we keep it, as well as ways to contact us and exercise your rights. You should carefully read our Privacy Policy, written in a clear and simple manner to facilitate your understanding, and decide, freely and voluntarily, whether to provide RF Timepieces with your personal data. Thus, the user guarantees to be of legal age and that the data reported are true, accurate, complete and current, being responsible for any damage or injury, direct or indirect, which may arise as a result of failure to comply with such obligation. The user undertakes to inform RF Timepieces, or enter in his/her personal account, any change to the data provided herein. In the event that the information provided belongs to a third party, you guarantee that you have informed the third party of the conditions set out in this document and that you have obtained their consent to provide your information to RF Timepieces for the purposes indicated.


Should you have any questions about how we handle and protect your data, please contact us at




This privacy policy applies to all personal data collected through the website and RF Timepieces stores.




Your data will be processed by the company Rising Fiction LDA, tax number 514479680, with registered office at Avenida da Liberdade 615 1º andar, 4710-251 Braga, Portugal, hereinafter referred to as “RF Timepieces”. This company is responsible for the processing of personal data in acceptance of the General Regulation on Data Protection in all RF Timepieces stores and online store at


You may contact RF Timepieces on any question regarding this privacy policy by e-mail:, Postal address: RF Timepieces – Apoio ao Cliente, Avenida da Liberdade 615 1º andar, 4710-251 Braga, Portugal, OR Telephone: +351 253 120 879 (from 9am to 12pm and from 2pm to 7pm).




The personal data processed on the website and in the RF Timepieces stores are


Collected in the customer/user registration: Name, Shipping and billing postal address, Mobile phone, Phone, TIN, Date of birth, Email address.

Retrieved from site navigation: data identifying IP address, referring headers, device type, your browser and version, login and account information, including username, password, preferences regarding marketing and cookies, flags and web tags (pixel), payment or credit card information, in this case always observing SSL protocol.

Preferences including wish lists, purchase history, and product preferences.

Social networking information, including credentials and any information from your shareable social profile, suggestions from friends or family.

Why do we need your information? RF Timepieces will handle your personal information, in manual and/or automated form, for the following purposes:


Customer management: The data collected on this site or in RF Timepieces stores are necessary for the conclusion and execution of the purchase and sales contract and are intended for the processing and information of the status of orders and communication with Customers, the processing of requests for information and any complaints. The provision of the information requested as part of the Customer’s registration is mandatory, without which it is not possible to proceed with the above purposes.

Marketing: If the Customer gives his express consent at the time of creating or changing his registration, RF Timepieces may process his data in order to send him information about its products, news, campaigns, offers and birthday messages, through any communication channel, including through the use of postal mail, e-mail, SMS or other forms of automatic call.

Consent to the processing of personal data for direct marketing purposes may be revoked at any time, as follows: Through the customer account settings; By clicking the “unsubscribe” link in any email; By contacting the Customer Support team at the email address:

RF Timepieces performs profiling based on information related to your purchases and searches.


This information allows RF Timepieces to send you personalized information tailored to your profile, with the aim of improving your shopping experience and in accordance with your consent.




We retain your data only for as long as is necessary under the purpose(s) set out in this privacy policy (unless a longer retention period is required by applicable law). For the purposes described in this Privacy Policy, your personal data will be retained for as long as you retain your RF Timepieces customer card if you have not withdrawn your consent. With regard to personal data relating to product purchases, we will retain data for a longer period to comply with legal obligations (such as tax laws and sales laws and for warranty purposes).




By consenting to this Privacy Policy, you give permission to process your personal data specifically for the purposes identified and selected.


If consent is legally necessary for the processing of personal data, the data subject has the right to withdraw his or her consent at any time, although this right shall not affect the lawfulness of the processing carried out on the basis of the consent previously given nor the further processing of the same data based on another legal basis, such as the performance of the contract or legal obligation to which RF Timepieces is subject.


To revoke your consent, you can contact us by letter, telephone or email address




RF Timepieces may communicate users’ personal data to third parties, service providers of RF Timepieces, namely companies involved in the purchasing process and collection management, transportation, storage, marketing, website hosting, bank agencies.


Only the personal data necessary to provide the service in question are provided to these companies and these entities undertake to treat such personal data solely and exclusively for the purposes indicated above.


In the event of a change in the corporate structure of RF Timepieces, including, without limitation, by incorporation, merger, sale, liquidation, or by substantial transfer of assets, RF Timepieces may, at its sole discretion, transfer, sell or assign personal data collected through this website, including, without limitation, personally identifiable information and aggregate information about users, to one or more affiliates or non-affiliates.


In any case your personal data will not be disclosed to third parties without your notice or without your consent where required by law, except as provided herein.


Your personal data may also be disclosed to other third parties to the extent necessary to: (i) comply with a request from government authorities, a court order or applicable law; (ii) prevent illegal uses of our Site or violations of our Sites Terms of Use and our policies; (iii) defend against claims by third parties; and (iv) assist in the prevention or investigation of fraud. Your personal data may also be disclosed to other third parties where you have provided us with your consent.




The processing of user data may be carried out by a reputable service provider engaged by RF Timepieces. The said service provider will process the data exclusively for the purposes established by RF Timepieces and in compliance with the instructions issued by RF Timepieces, strictly complying with the legal standards on personal data protection, information security and other applicable standards.




RF Timepieces will store and process your data within the territory of the European Economic Area (EEA) and therefore does not envisage any international transfer of data. Some of the data recipients with whom RF Timepieces shares your personal data may be located in countries other than the country in which your personal data was originally collected. The laws in those countries may not provide the same level of data protection compared to the country in which you originally provided us with your data. However, when we transfer your personal data to recipients in other countries outside the EEA, we will protect such personal data as described in this privacy policy and in accordance with applicable law.

We take steps to comply with applicable legal requirements for the transfer of personal data to recipients in countries outside the EEA that do not have an adequate level of data protection.




At any time and free of charge, for as long as RF Timepieces holds or processes personal data, all users may exercise the following rights:


Right of access – right to request a copy of the information we hold about you;

Right of rectification – right to correct data you consider inaccurate or incomplete;

Right to be forgotten – in certain circumstances, as a user, you may request that the data we hold about you be deleted from all of our records;

Right to restriction of processing – where certain conditions apply to have the right to restrict processing;

Right to portability – right to have your data transferred to another organization;

Right to object – right to object to certain types of processing, such as direct marketing;

Right to object to automated processing, including profiling;

Right to judicial review: in case RF Timepieces refuses a request from you, according to the access rights, we will explain why. As a user you have the right to complain as described below.

The above rights may be exercised, either by email to or by registered letter to the postal address:

RF Timepieces – Customer Support

Av. da Liberdade 615 1º floor, 4710-251 Braga



Should you wish to make a complaint about the way your personal data is being processed by RF Timepieces or about the way your complaint has been handled, you have the right to submit a complaint directly to the supervisory authority and RF Timepieces.


RF Timepieces contacts:

RF Timepieces – Customer Support

Av. da Liberdade 615 1º floor, 4710-251 Braga

Supervisory Authority Contacts

Comissão Nacional de Proteção de Dados – CNPD, Rua de São Bento, n.º 148, 3º, 1200-821 Lisboa, Tel: 351 213928400, Fax: +351 213976832, e-mail:




The data in the client register that are identified with an asterisk (*), will be compulsory to fulfill the established purpose(s). As such, if the user does not provide them, RF Timepieces will not be able to meet his/her request.




RF Timepieces may develop user profiles which will allow us to make automated decisions based on your personal characteristics, preferences, behavioral history and location. In such cases, the user will have the right to obtain human intervention in the decision, to express his or her point of view, and to challenge the decision adopted by RF Timepieces.




RF Timepieces applies various appropriate technical and organizational measures to protect the personal data of users, including encryption and authentication tools to maintain the security of your personal data, use of secure servers, firewalls, encryption of applications and communications.




RF Timepieces uses automatic data collection systems such as cookies. A “cookie” is a device transmitted to an Internet user’s hard drive. Although cookies do not contain intelligible information, they allow us to link an Internet user to his or her personal information.


We use a variety of methods such as cookies and pixel tags to collect this information, which may include (i) IP address; (ii) unique cookie identifier, cookie information, and information about whether your device has software to access certain features; (iii) unique device identifier and device type; (iv) domain, browser type and language; (v) operating system and system settings; (vi) country and time zone; (vii) previously visited sites; (viii) information about your interaction with our Sites, such as click-through behavior, purchases and stated preferences; and (ix) access times and referring URLs.


Acceptance of our automated data collection procedures and use of cookies is necessary to take advantage of the many features and services offered through this Site, including the purchase of products. If you set your browser to block or delete cookies, we cannot guarantee that you will have access to all features and services offered through this site (for example, your computer may not be able to display the image of the product you are trying to purchase).

We will use cookies for functions such as browsing the catalog, purchasing products online, and providing reserved services to users.


Third parties may also collect information via the site through cookies, third party plug-ins and widgets. These third parties collect data directly from your browser and the processing of this data is subject to their privacy policies.


We use cookies and pixel tags to track our customers’ use of the Sites and to understand our customers’ preferences (such as country and language choices). This allows us to provide services to our customers and to improve their online experience. We also use cookies and pixel tags to obtain aggregate data about site traffic and interaction, to identify trends and to obtain statistics so that we can improve our services, such as basic website functionality, the “shopping cart” and “checkout” process, as well as assist with security issues in compliance with applicable regulations.


In some cases, these cookies allow us to monitor and improve the speed with which we process your requests and allow us to remember your preferences on the site. Refusal of these cookies may result in poorly tailored recommendations and slow site performance. For an understandable and up-to-date summary of all third parties accessing your browser, we recommend that you install a plugin in your browser designed for this purpose. You can also choose to have your computer warn you each time a cookie is sent, or you can choose to disable all cookies. You can do this through your browser settings on each browser and device you use. Each browser is slightly different, so please check your browser.




Applicable law and our practices change over time. If we decide to update our privacy policy, the changes will be posted on our website at We encourage you to periodically review this document to stay current. If we materially change the way we process your personal data, we will give you prior notice or, where legally required, we will ask for your consent prior to implementing such changes. The last change to this privacy policy occurred in May 2018.

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